Privacy policy
How Product XML Import by ProXI collects, uses and protects the information of Shopify merchants who install the app or visit this website.
At Product XML Import by ProXI we are committed to maintaining the trust and confidence of our users. This statement explains how we handle the information you share with us when you install the app or visit this website.
Information we collect
When you use the app we collect the information necessary to provide the service: your Shopify store URL, the XML feed links you provide, the settings you choose for each feed and the product data you decide to import. This information is used solely to run the import and synchronisation process and to improve the service.
On this website we collect only aggregated, privacy-friendly analytics and the details you send through the contact form.
How we use it
- To read your XML feeds and create or update products in your Shopify store.
- To run the scheduled price and stock updates you have enabled.
- To answer support requests and help you configure a feed.
- To send occasional product updates and offers, which you can opt out of at any time.
Data sharing
We do not sell, rent or trade personal information or e-mail lists. We share data only with third-party services essential to the app's operation, such as cloud hosting providers, under strict confidentiality agreements. Feed URLs are stored encrypted and are never written to logs.
Data security
We take precautions to protect your information online and offline. Only team members who need access to perform a specific job, for example customer support, are granted access to personally identifiable information.
Your rights
You have the right to view, amend or delete the personal information we hold about you. Uninstalling the app triggers the Shopify data removal process; you can also contact us to request deletion at any time.
Marketing communications
We may send promotional e-mails about the app, new features and updates. You can unsubscribe through the link in any e-mail or by contacting us directly. Service-related messages about your account or the functioning of the app may still be sent.
Changes to this policy
We may update this policy from time to time, particularly as technology and regulations change. The latest version is always available on this page.
Contact
Questions about this policy or our handling of your personal information can be sent through the contact page.