Documentation
Setup guides and reference for Product XML Import by ProXI: feed requirements, supported XML shapes, sync schedule, pricing rules, missing products, multiple feeds and troubleshooting.
Getting started
Getting started
Install Product XML Import by ProXI, connect your first supplier XML feed, run the initial import and switch on price and stock sync.
XML feed requirements
What a supplier XML feed must contain for Product XML Import: a reachable HTTPS URL, one element per product, a SKU, a title and a price, plus the optional fields that improve the import.
Supported XML shapes
The XML layouts Product XML Import recognises automatically: generic product feeds, Google Merchant Center RSS and Atom, nested and flat variants, and multi-file catalogues.
Sync and pricing
Price and stock sync schedule
How often Product XML Import re-reads your feed on each plan, how runs are spaced across the day and what a scheduled run changes in your store.
Pricing rules
Configure the price multiplier, compare-at multiplier and tax flag on a feed, understand how compare-at prices are derived and when to ask for a custom price policy.
Products missing from the feed
What Product XML Import does when a product disappears from the supplier feed, why nothing is deleted, and how the 70 percent safety rule protects your catalogue.
Managing multiple feeds
Add, configure, pause and remove several supplier feeds in one store, and understand how products stay attached to the feed that created them.
Help
Troubleshooting
Fixes for the most common import and sync problems: unreachable feed, zero products found, run stopped by the safety rule, variants not created, missing barcodes and stock not updating.